FAQs
If you do not get the answer to your question among our questions,
do not hesitate or more, and contact us thanks to our contact form or by email , specifying your questions, we will answer you sincerely and as soon as possible.
Where do you send your products?
Our Shipments are possible throughout mainland France and overseas and also by all European countries served by Mondial Relay.
For more details on the terms and conditions, go to our "Delivery and Returns" page:
Can I collect my Order on Site?
Yes, Pick-up on site is possible, only by appointment in Châteauroux or Tendu.
For more details about "Personal delivery":
I changed my mind… What should I do?
Return costs will be your responsibility. The products will be fully refunded to you.
To find out more about our Returns Policy, see our General Terms and Conditions of Sale, in Article 10: Right of Withdrawal / Returns / Exchanges Find out more
I have a specific desire, do you hunt on request?
All our products are not on the site, we add our novelties very regularly according to what we hunt.
But, maybe we have your happiness in stock?
We can also hunt for you according to your desires but we cannot promise you to find the rare pearl.